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Usage notes for the Vault Networks web site.
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Troubleshooting and ticket system
If you have read through all of the documentation in this knowledge base and you still haven't found a solution to your problem, the next step is to leave a trouble ticket describing your issue so a technical support specialist can help. Log into your account at http://www.vaultnetworks.com and ...
Using your rebooter
Log into your account at http://www.vaultnetworks.com and find the interface you wish to reboot. You can reboot from the interface selection screen by clicking the reboot icon .
Changing your password
Log into your account at http://www.vaultnetworks.com and on the left hand side find the modify account info link. From there you can change your email address, password, and account information.
Setting your RDNS
For colocation customers Log into your account at http://www.vaultnetworks.com and on the left hand menu select Current IP Allocation. Find the IP allocation block you wish to edit and click the details link for the corresponding block. Within this new page, you can edit RDNS entries for each IP ...
Client Account Changes/User Roles
All Client Account changes, with the exception of company names, are handled by the named Administrator of the account by logging on to our web site using the assigned login and password. Vault Networks' staff do not have the capability to make changes to client accounts on behalf of named Admi ...
Viewing your bandwidth usage
Log into your account at http://manage.vaultnetworks.com and select the interface you wish to view from your list of owned interfaces. From there, you can click the graph icon to view bandwidth. Alternatively, you can use the Quick Graph View box on the left hand side of all pages to immediatel ...








